BOOKING QUESTIONS

 

What is the cost, and what is included in the cost?

 

Book a Private Cabin or a Single Ticket?

 

What kind of payments are accepted?

 

What payment plans do you offer?

 

What information will I need to place my reservation?

 

Are there age restrictions when making a booking?

 

Are there wheelchair accessible cabins available?

 

Can I attend if I am pregnant or just had a baby?

 

When / How do I get my Boarding Pass?

 

What is the Cancellation Policy?

 

 

 

Answers

 

What is the cost, and what is included in the cost?

 

All ticket prices are PER PERSON, plus the $289 taxes and fees PER PERSON. You must add the PER PERSON ticket price and the Taxes and Fees to calculate the TOTAL cost PER PERSON. Please visit Prices Per Person for exact prices of all available cabin categories.

All shipboard accommodations, ocean transportation, port charges, service charges, government taxes, meals, un-bottled non alcoholic and non carbonated beverages, daily room service and on board entertainment.

Please note that there is a cover charge of $4.95 for Johnny Rockets Specialty Diner and Late Night Room-Service after Midnight. Any purchases and services of personal nature, such as services at the day spa, phone and internet access etc. are NOT included.


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Book a Private Cabin or a Single Ticket?

 

A DOUBLE/TWIN cabin can occupy a maximum of two (2) people and has two twin beds that can be converted to a queen-size. A TRIPLE cabin can occupy a maximum of three (3) people and has two twins/queen and one upper bunk bed or rollaway bed. A QUAD cabin can occupy a maximum of four (4) people and has two twins/queen and two bunk beds OR two twins/king and one upper bunk and one rollaway bed.

If you travel alone and want a cabin to yourself, you may book a DOUBLE/TWIN for you alone, but you need to pay for the full occupancy of the cabin (including all taxes and fees).

If you travel alone and do not want to pay the full occupancy of the cabin, for a USD 100.00 surcharge you may book a SINGLE TICKET in a DOUBLE/TWIN, TRIPLE or QUAD cabin and share your cabin with other guests. We will match you with other single travelers strictly of the same gender. SINGLE TICKETS are only available in the following categories: N, M, L, K, I, H, G, F. You can make your payments directly to Ultimate Music Cruises Inc. and do not have to rely on travel companions that may flake out down the road. Please visit our Prices Per Person page for available categories and pricing.


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What kind of payments are accepted?

 

Ultimate Music Cruises Inc. accepts most major credit cards including Visa and MasterCard. Other payment methods like Bank-to-Bank Transfer are also welcome. For more information on alternative payment methods please contact us.


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What payment plans do you offer?

 

There are two payment plans for bookings made until September 23, 2011. You may choose to Pay in Full for your reservation at booking and receive a 5% discount off of the Cruise Fare, or make four easy monthly payments of 25% of the Grand Total Ticket Price. For complete details, please visit our Payment Schedule page.

If your initial payment does not meet the minimum payment due at the time of your reservation you will have 48 hours in which to bring your account into good standing or risk cancellation.

If you choose to pay with the installment plan, payments not received by the dates indicated in your Booking Confirmation are subject to a late fee of no less than USD 50.00 per overdue passenger. For further information on late payments, please visit the Terms & Conditions page.


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What information will I need to place my reservation?

 

Before placing your reservation, make sure you have all of the following info for all of your guests:

- Full LEGAL name
*IMPORTANT: Please provide your LEGAL name EXACTLY as it appears on your Passport / Gov't issued Photo ID!*
- Date of Birth
- Citizenship
- Address
- Phone Number
- E-mail Address
- Credit Card Number including Expiry Date, CVV/CVC Number and Billing Address (if paying by Credit Card)

You will be asked to provide an emergency contact person (1 per cabin). If you are unsure of who your guests will be at the time of booking, you can create a placeholder on the reservation and submit their information at a later time. Complimentary name and placeholder changes will be accepted until October 23, 2012. All name additions and changes made after this date will be subject to the name change fee of $100 per person & cabin. Name changes are subject to increased fees closer to the event. For complete details please visit our Terms & Conditions.


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Are there age restrictions when making a booking?

 

Guests are required to be twenty-one (21) years old (on embarkation day) to travel in their own cabin. Guests under the age of twenty-one (21) must be accompanied in the same stateroom by an individual twenty-one (21) years or older.

For passengers that will be under the age of eighteen (18) on embarkation day and will NOT be traveling with their Parent or Legal Guardian with the same last name, a notarized letter of permission signed by their Parent or Legal Guardian MUST be present at the time of boarding, along with proper travel documentation. Please visit the Age Requirements page for further details.


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Are there wheelchair accessible cabins available?

 

There are wheelchair accessible cabins on Decks 2 and 9. Please note that these are DOUBLE/TWIN cabins. Please contact us to determine which of these cabins are available.


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Can I attend if I am pregnant or just had a baby?

 

Guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during the cruise or cruisetour will NOT be permitted to sail. Infants sailing on a cruise must be at least six (6) months old as of the first day of the cruise. For more information on the infant policy please view the Age Requirements.


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When / How do I get my Boarding Pass?

 

About XXXX prior to departure, you will receive an invitation for Online Check-in via eMail. This eMail will include login credentials with which you can complete your Check-in online and print your Boarding Pass(es) not unlike Online Check-in for a flight. You may also do your Check-in at the pier on the day of departure, but you may save time and avoid line-ups completing Check-in online.


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What is the Cancellation Policy?

 

Because of the nature and uniqueness of 70000TONS OF METAL, there is a strict cancellation policy. If you have to cancel your cruise, you may request a full refund of your payments, less an administrative fee of USD 100.00 per Passenger, if you notify us in writing until October 23, 2012. Additional cancellation fees apply after this date. Please consult the Terms & Conditions page for complete details. Ultimate Music Cruises Inc. STRONGLY RECOMMENDS that all passengers purchase Travel Insurance. Please contact your local Travel Agent to purchase Travel Insurance.


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