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Payment System Upgrade?
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    mooyagi
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    Payment System Upgrade?

    by mooyagi » Sun May 05, 2013 10:06 am

    So we tried making our payment (credit card) and are unable to due to an apparent payment system upgrade. Heard other cruisers having this as well. Was there ever going to be an official announcement from UMC on this issue? Seems like that's some important information to give out. What's the ETA on when we can make payments again?
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    cowboy71
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    Re: Payment System Upgrade?

    by cowboy71 » Sun May 05, 2013 1:42 pm

    Bit of talk about this on Facebook.

    Sounds like they will email us when the system is ready for accepting payments again.

    Most likely they are ditching Moneyhookers !!
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    mooyagi
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    Re: Payment System Upgrade?

    by mooyagi » Sun May 05, 2013 1:50 pm

    cowboy71 wrote:Bit of talk about this on Facebook.

    Sounds like they will email us when the system is ready for accepting payments again.

    Most likely they are ditching Moneyhookers !!


    Would be nice if they ditch Moneybookers! I'm a bit miffed that they haven't informed anybody about it via the official channels, though.
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  • Mindcrime
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    Re: Payment System Upgrade?

    by Mindcrime » Sun May 05, 2013 6:49 pm

    We recently put in our reservation and they e-mailed us that their payment system is, I believe, being upgraded and they would e-mail us when it was fixed- or we could choose to pay by bank transfer now if we wanted. I didn't want to mess with that so I have been waiting. In a way it's kind of nice to know that your room is reserved but not have to put out the money yet.
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    Re: Payment System Upgrade?

    by X-Thor » Mon May 06, 2013 8:19 am

    mooyagi wrote: What's the ETA on when we can make payments again?



    SOON
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    Re: Payment System Upgrade?

    by Stained Class » Mon May 06, 2013 8:35 am

    I've called them and I know other people have emailed them and all have been told that they'll be sending out an email when the system is fixed. No late fees and all bookings are still good. I agree though, there should be an official posting made about this because a looooot of people are having issues.
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    Re: Payment System Upgrade?

    by LadyBlackfhyre » Mon May 06, 2013 10:42 am

    X-Thor wrote:
    mooyagi wrote: What's the ETA on when we can make payments again?



    SOON



    hahahaha

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    Re: Payment System Upgrade?

    by Mindcrime » Sat May 18, 2013 6:17 pm

    Has anyone heard an update on the payment system and when it will be up and running? You would think they would like to get our money.
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    Re: Payment System Upgrade?

    by taketheday » Tue May 21, 2013 5:20 am

    Mindcrime wrote:Has anyone heard an update on the payment system and when it will be up and running? You would think they would like to get our money.


    I just tried again to make a payment, but nothing changed yet, still on upgrade mode. They spoke about 2 weeks ago, but hopefully it will be running this week.

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    Re: Payment System Upgrade?

    by cowboy71 » Tue May 21, 2013 5:48 am

    The sucky thing is, the Australian Dollar has nose-dived against the US Dollar in the past two weeks.

    My second payment is going to cost me at least $50 more than it would have if the payment system was working 2 weeks ago! Grrrrr first world problems :twisted:
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    Re: Payment System Upgrade?

    by jodionline » Tue May 21, 2013 5:53 am

    So I paid by bank transfer. Everything went smoothly.
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    Re: Payment System Upgrade?

    by X-Thor » Tue May 21, 2013 8:43 am

    Last night I dreamed it was time for broading and we still hadn't made the payments, so they'd charge us before getting in the ship. :shock:
    70K 2013 SURVIVOR (Cabin 2120)
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    Re: Payment System Upgrade?

    by Memnoch » Tue May 21, 2013 9:15 am

    X-Thor wrote:Last night I dreamed it was time for broading and we still hadn't made the payments, so they'd charge us before getting in the ship. :shock:


    Sounds like UMC. Were they handing the rest of the announcements at the same time as well? :lol:
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    Re: Payment System Upgrade?

    by X-Thor » Tue May 21, 2013 10:35 am

    Memnoch wrote:
    X-Thor wrote:Last night I dreamed it was time for broading and we still hadn't made the payments, so they'd charge us before getting in the ship. :shock:


    Sounds like UMC. Were they handing the rest of the announcements at the same time as well? :lol:


    I had to go back to my hotel because I forgot my suitcase, so I wouldn't know. I woke up from the horror of being close to missing the boat. :shock: :shock:

    So... Probably. :P
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    Re: Payment System Upgrade?

    by Memnoch » Tue May 21, 2013 11:58 am

    You had a suitcase full of money? Damn,that must've been some dream. :lol:
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    Re: Payment System Upgrade?

    by Memnoch » Tue May 21, 2013 12:00 pm

    Oh, and that does sound like Andy's work alright. He won't give us announcements even in our dreams. :lol:
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    Re: Payment System Upgrade?

    by Sgt. B » Tue May 21, 2013 1:02 pm

    Memnoch wrote:Oh, and that does sound like Andy's work alright. He won't give us announcements even in our dreams. :lol:


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    Re: Payment System Upgrade?

    by X-Thor » Tue May 21, 2013 3:34 pm

    Memnoch wrote:Oh, and that does sound like Andy's work alright. He won't give us announcements even in our dreams. :lol:


    :lol: :lol: :lol: :lol:
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    Re: Payment System Upgrade?

    by Krys » Tue May 21, 2013 7:03 pm

    There's been a change of plans... now accepting only souls as payment Image
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    Re: Payment System Upgrade?

    by Sherlock » Wed May 22, 2013 4:17 am

    Krys wrote:There's been a change of plans... now accepting only souls as payment Image



    :lol: :lol: :lol: :lol:
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    Re: Payment System Upgrade?

    by FIFI5150 » Sat May 25, 2013 11:00 pm

    Will UMC ask us to pay two monthly installments in june ? Because of the upgrading in may ?
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    Re: Payment System Upgrade?

    by KDibildeaux » Sun May 26, 2013 9:14 am

    FIFI5150 wrote:Will UMC ask us to pay two monthly installments in june ? Because of the upgrading in may ?

    I hope not!
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    Re: Payment System Upgrade?

    by TOM CRUISE » Mon Jun 03, 2013 4:30 pm

    Que pasa ?????????? Any word on this ? why did they not officially say they were having payment system issues ? I have only made 1 payment to them (for a double cabin)

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    Re: Payment System Upgrade?

    by Madkill » Mon Jun 03, 2013 7:01 pm

    FIFI5150 wrote:Will UMC ask us to pay two monthly installments in june ? Because of the upgrading in may ?
    Heard from someone that they were doing that on the bank-transfer option. I sure hope they don't pull that...
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    Re: Payment System Upgrade?

    by GhostMemory » Thu Jun 06, 2013 2:25 am

    I seem to remember something like this happening for the first 70k cruise - that time they decided to shift the payment schedule so that it didn't cause anyone financial difficulties. Hopefully they'll do similar again if necessary.
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    Re: Payment System Upgrade?

    by Dimma » Wed Jun 12, 2013 1:16 am

    Just take my fucking money!
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    Re: Payment System Upgrade?

    by Krys » Wed Jun 12, 2013 5:54 am

    So glad I got both payments dealt with before this :heavydrink:
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    Re: Payment System Upgrade?

    by TOM CRUISE » Wed Jun 12, 2013 5:37 pm

    Well, I just emailed them asking how they are going to proceed in taking my installments !
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    Re: Payment System Upgrade?

    by Bloodycanadian » Wed Jun 12, 2013 8:37 pm

    Madkill wrote:
    FIFI5150 wrote:Will UMC ask us to pay two monthly installments in june ? Because of the upgrading in may ?
    Heard from someone that they were doing that on the bank-transfer option. I sure hope they don't pull that...

    I only had to make one transfer in May, but I did one for June..... nine days ago now and haven't heard anything from them.
    Now let's go get banjaxxed.
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    Re: Payment System Upgrade?

    by TOM CRUISE » Fri Jun 14, 2013 6:57 am

    They told me that when the payment systems is back up and running that they would email us. And that our booking is "secure"
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    Re: Payment System Upgrade?

    by viathyn » Fri Jun 14, 2013 8:14 am

    Every year I go to Turkey to spend time with m'lady's family. Every year, without question, something big regarding 70K has to be dealt with while I'm there. The last two years I've had to actually book my cabin from Turkey... I imagine the payment system will be finally upgraded while I'm there and I'll have to pay the rest out haha. I leave in less than a week; hopefully this is figured out beforehand. I can't imagine a delay in me paying would be a big problem, though.
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    Re: Payment System Upgrade?

    by Bloodycanadian » Fri Jun 14, 2013 4:44 pm

    TOM CRUISE wrote:They told me that when the payment systems is back up and running that they would email us. And that our booking is "secure"


    I just got the e-mail today. looks like things are back on.
    Now let's go get banjaxxed.
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    Re: Payment System Upgrade?

    by vikingbitch » Tue Jun 18, 2013 5:07 am

    TOM CRUISE wrote:They told me that when the payment systems is back up and running that they would email us. And that our booking is "secure"


    Yet we still get the automatic emails saying "blah blah blah" about late fees being charged. Not exactly been a smooth process for this...
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    Re: Payment System Upgrade?

    by TOM CRUISE » Tue Jun 18, 2013 9:36 am

    Bloodycanadian wrote:
    TOM CRUISE wrote:They told me that when the payment systems is back up and running that they would email us. And that our booking is "secure"


    I just got the e-mail today. looks like things are back on.

    Wonder why i did not get an email
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    Re: Payment System Upgrade?

    by X-Thor » Tue Jun 18, 2013 10:27 am

    As far as I can see, payment system is still being upgraded.
    70K 2013 SURVIVOR (Cabin 2120)
    70K 2014 SURVIVOR (Cabin 2565)

    In perpetual post-cruise depression/pre-cruise anxiety.

    Doing my best to be there for 2015.
    --
    Wishlist: Blind Guardian and Saurom. Will probably like 90%+ of the bands onbroad anyway.
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    Re: Payment System Upgrade?

    by Metaladdict187 » Tue Jun 18, 2013 7:05 pm

    Just checked, still being upgraded
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    Re: Payment System Upgrade?

    by TOM CRUISE » Sat Jun 22, 2013 4:21 pm

    Yep, nothing fixed still.
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    Re: Payment System Upgrade?

    by AmelieM » Sat Jul 06, 2013 6:51 am

    Looks like payment system upgrade is completed. I received the "payment invitation" yesterday. Anyone else received it?
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    Re: Payment System Upgrade?

    by taketheday » Sat Jul 06, 2013 12:27 pm

    AmelieM wrote:Looks like payment system upgrade is completed. I received the "payment invitation" yesterday. Anyone else received it?


    I haven't received any mail, but after I read your message I tried to make the payment and it worked, so, it's fixed, at last :headbanger:

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    alex_canada
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    Joined: Tue Mar 23, 2010 8:23 pm
    Location: Winnipeg

    Re: Payment System Upgrade?

    by alex_canada » Sat Jul 06, 2013 2:05 pm

    band announcements will come SOON
    3 Inches of Blood, Amon Amarth, Andrew WK, Be'lakor, Blind Guardian, Ne Obliviscaris, Nightwish, Unleash the Archers, Wuthering Heights
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