I'm in the middle of the biggest customer service FAIL I've ever been through in my life.
I ordered Dish Network last week and when the tech came he said they couldn't get a signal off my patio. They could do it off another satellite but the local channels would have to go off rabbit ears, or no local channels at all. I'm not watching football on weekends on fucking rabbit ears, so I cancelled.
The Dish Network guy actually recommended DirecTV, which I ordered. The sales girl told me they have MANY more satellites than Dish, so I thought, COOL! The technician came over to install it and said he couldn't get a signal at all. I cancelled that bullshit instantly. Cox Communications has monopolized the cable industry in Arizona, and they suck big time, so now I'm out of options. I can't believe I just bought a brand new HD TV and I have no fucking service. I called DirecTV back and wanted to have a supervisor come over and look at the line of sight, because from what my lady told me, the dipshit tech that came over was pointing the dish right at the building across the street. Unfortunately I wasn't there to push him off my balcony and make it look like an accident so he wouldn't infect this planet with more stupidity. Plus, the guy didn't even care that I was going to cancel, he actually wanted me to. What kind of shit is that?
Although I'm partly to blame for this misery because I jumped the gun on cancelling, it still pisses me off that I can't get some fucking television without running around in circles with these people. I just spent 45 minutes on the phone re-ordering my service and they won't be out until Monday. They better bring a crew of supervisors.
There's more to this story, but I'm done. This is unbelieveable.
If your name isn't Ryan or Kate and you actually read all this, my hat's off to ya.
BTH 2012 & 70K 2011/2012 veteran. 2014... are we there yet?